We Are Committed to Protecting Your Privacy
Our commitment to protecting the personal details of our members and clients is an integral part of the Company’s practices. Personal information we collect is protected by the Privacy (Enhancing Privacy Protection) Act 2013 (Cth) (“Privacy Act”). What information do we collect?
We collect and hold personal information that is pertinent to the product or service that is provided to you. Personal information is any information that identifies you. The personal information that may be required is inclusive of, but not limited to, name, contact details and birthdate.
If you make a purchase via the Company’s Site, this is conducted through a third party, PayPal Australia Pty Limited (ABN 93 111 195 389) which holds Australian Financial Services Licence No.304962. We never see your financial details; they stay encrypted and are not shared by PayPal. Read how PayPal keeps your information safe here https://www.paypal.com/au/webapps/mpp/paypal-safety-and-security.
You may also choose to contribute comments on the Site. We do not encourage the submission of any personal information through the comments portal and any information you disclose becomes public information. We encourage you to exercise caution when deciding to disclose your information in this forum.
The following may be automatically captured by web servers from Site visitors, including but not limited to, the name of the domain and host from which you access the internet, the internet address of the Site from which you enter the Site, the pages you visit on the Site and the amount of time you spend on the Site. This information may be used to improve the Site.
How do we Collect and Store Personal Information?
We are required to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure, as specified in the Australian Privacy Principles contained in the Privacy Act. As such, we collect and store personal information in a secure manner with restricted access. The steps we take to protect your personal information encompasses access control measures, controlled drives and back up procedures. Electronic copies of personal information are also stored on a protected client relationship management system that requires user logins and passwords. All reasonable steps will be taken to ensure information is accurate and up-to-date.
Why and When do we Collect, Use and Disclose Information?
The Company will use the information collected to provide you with the required product or service and to manage, administer and enhance them. Where the information is for marketing purposes and is not of an administrative nature, you will be given the opportunity to elect not to receive any further such communication
Occasionally, we may disclose information to a third party organisation if the party is contracted to us for the purpose of providing an administrative function or activity on our behalf or if they provide one of the products or services we offer. Where the organisation is providing a product or service on our behalf, the organisation will usually be named in any accompanying documentation. These third parties are not authorised to keep or use your personal information for any other purpose.
Your information may also be released to a governmental agency if required by law, or to a court if required by subpoena, or notice. Cookies may be placed on your computer when you visit the Site. A cookie is a small text file that is used to customise and enhance your Site experience. You can set your web browser to block cookies, but this may affect your ability to access some Site features.
What are Your Rights in Accessing or Correcting Your Information?
You may unsubscribe at any time, stopping communications being sent by us. You may do this via the link on the emails sent to you.
Although we will take all reasonable steps to protect personal information from loss or misuse, please bear in mind that no internet transmission is 100% secure. As such, caution should always be implemented when sending information via email.